Your customers message.
Your shop answers.
An AI shop assistant on your own WhatsApp that answers in Sinhala, Singlish and English, takes the whole order and checks the bank slip. You just confirm and pack.
Ask it the way your customers ask.
Singlish with the vowels dropped, Sinhala, English or Tamil. Ordo understands, and answers in kind.
A whole shop. Not just a chatbot.
Someone at the counter, a window people can look into, and a back room where the orders, the money and the stock are kept straight.
Answers every customer in seconds. Day and night.
With your real prices and stock, in the customer's own language. It takes the whole order: item, size, address, and cash on delivery or bank transfer.
- A photo of what they want finds the closest items you sell
- Sends your size chart and product photos when asked
- Remembers returning customers, so they are not asked for the address again
batik frock eka thiyenwd?
බතික් ගවුම තියෙනවද?
Is the batik frock available?
பத்திக் frock இருக்கா?
ඔව්, Batik Cotton Frock තියෙනවා. මිල Rs. 3,450. S, M, L, XL sizes තියෙනවා.
A shop window with your name on it.
Your products on a page of their own with cash on delivery checkout and the delivery charge shown before they order. Put the link in your Facebook and Instagram bio; its orders land in the same list as your chats.
- A QR code for your shop, to print or share
- Listed on the Ordo marketplace on paid plans
- Live stock: sold out shows sold out
ordolk.com/shop/your-shopEvery order ready to confirm with one tap.
Bank slips checked. Stock counted down. Packing mode, courier and tracking number sent to the customer, and the day's takings in one place, on your phone.
- A phone notification the moment an order comes in
- The day's summary on your WhatsApp
- Staff accounts, each with their own permissions
The message that comes while you sleep.
Customers message after work, late at night and in your lunch break. A shop that answers in the morning has often already lost the sale.
A sale lost while you slept.A sale made while you slept.
The AI writes the words. Your shop sets the money.
Most chatbots guess. Ordo is built so it cannot quote a price you never set, sell what you do not have, or tell a customer they have paid.
Never a wrong price.
Every figure in a reply is filled in from your catalogue. A number that did not come from your shop is stopped before it is sent.
Never sells what you do not have.
It checks the stock of the exact size and colour before it says yes, and offers what you do have instead. It never tells anyone how many you have left.
You confirm. Always.
It goes as far as a complete, checked order and stops. A slip is checked to save you work, never taken as proof the money arrived. Step into any chat and it steps back.
When it does not know, it says so.
No made-up delivery dates, no invented discounts. A question it cannot answer comes to you, and the customer is told the shop will reply.
Every bank slip read and checked for you.
When a customer pays by transfer, Ordo sends your bank details, waits for the slip and reads it: is the amount right, did it go into your account, is the date right, and has this slip been sent before?
- The bank's reference, ready to copy into your bank app
- An old slip sent again is flagged in red
- It never tells a customer they are paid: that is your call
2610032014PP71CopyNo menus. Just tell it.
Say what you want in Sinhala, Singlish or English: products, orders, delivery charges, the day's numbers. Anything that changes a price, an order or a setting waits for you to press Confirm.
Products
blue saree eke price eka 4500 karannaChanges the price
black tee M size iwaraiMarks that size out of stock
Orders
ORD-0010 courier ekata dunna, waybill 88231Marks it sent, with tracking
ORD-0009 cancel karanna, customer epa kiwwaCancels it, with the reason
Your numbers
me sathiye sales kohomada?The week's orders and sales
ada cancel une monada?What was cancelled, and why
Your shop
colombo delivery 350, outstation 450New delivery charges on every order
warranty gana ahuwoth 1 year kiyannaSaved as an answer your assistant gives
Sell more without more stock. Or let others sell for you.
Suppliers open their catalogue to resellers. Resellers sell it in their own shop, at their own price. Ordo forwards each order, keeps the accounts between you and shows who is owed what.
- Sets the price resellers pay and the lowest they can sell for
- Wholesale-only items customers never see
- Packs and sends in the reseller's name, for the reseller's cash
- Adds supplier products to their shop in one tap
- Stock follows the supplier's, live
- Sees every rupee they are owed, and confirms each payout
Supplier and reseller message each other inside Ordo, about any order. Ordo's fee is 1% of what the supplier sells through resellers.
Will this customer return the COD parcel?
Check a number before you send. Sellers report customers who refused or sent back a COD parcel; one person counts once. On Ordo, the warning shows on the order by itself.
Everything else a busy seller needs.
Open in ten minutes. No developer, no new number.
Type your shop's name
That is all it takes to open. Add your email when you want to keep it.
Stock your shelves
Send product photos to Ordo AI, upload an Excel or CSV, or type them in. Prices, sizes, colours, stock.
Connect WhatsApp and open
Scan a QR code from your phone, like WhatsApp Web. Your number and chats stay as they are.
Your business stays yours.
Ordo runs your shop's busy work. Your money, your customers and your decisions stay with you.
Your customers pay you directly
Cash on delivery, or a transfer into your own bank account. Ordo never holds the money from your sales.
Your shop is walled off
Every shop's customers, chats and orders are kept apart. No other shop on Ordo can see yours.
No contract. Leave any time.
Start free, upgrade when it pays for itself, move down whenever you like. When a trial ends, nothing you set up is lost.
A real person, on WhatsApp
Questions go to the people who build Ordo, not a call centre.
+94 71 279 0320Costs less than one lost sale a week.
Start with 14 days free with everything switched on. No card. When it ends you move to Free, and nothing you set up is lost.
Starter
For shops that sell every day.
- 1,000 AI replies a month
- 200 bank slips checked
- 2 users, WhatsApp and Messenger
Pro
For growing businesses.
- 3,000 AI replies a month
- 1,000 bank slips checked
- 5 users, Messenger and Instagram
Premium
For high-volume shops.
- 12,000 AI replies a month
- 5,000 bank slips checked
- 15 users, your own reply rules
Seasonal seller? Pay As You Go: no monthly fee, pay per AI reply and per slip checked from a top-up wallet.
What sellers ask us first.
Do I need a new number, or the WhatsApp Business API?
No. You scan a QR code with the WhatsApp you already use, the same way you open WhatsApp Web. Your number, your phone and your chats stay exactly as they are.
Will it really understand Sinhala and Singlish?
Yes. It was built for the way Sri Lankans actually type: Sinhala script, Sinhala in English letters with the vowels dropped ("thiyenwd", "krnn"), English and Tamil. It answers in the language the customer is using.
What if it gives a wrong price?
It cannot. The AI never writes a price itself; the system fills in every figure from your catalogue, and stops a reply containing one that is not there.
Can I still reply to customers myself?
Any time, from Ordo or from your phone. When you step into a chat the assistant steps back, and you can hand it back with one tap.
Does Ordo handle my customers' money?
No. Customers pay you directly, cash on delivery or by transfer into your own account. Ordo checks the slip they send and tells you what it found.
How does reselling work?
A supplier opens a reseller programme and shares a code, or lets anyone join. Resellers add the supplier's products to their own shop at their own price. When a customer orders, the order goes to the supplier, who sends it in the reseller's name. Ordo keeps the balance between them.
What happens when the free trial ends?
Your shop moves to the Free plan and keeps everything: products, customers and orders. Upgrade whenever you are ready. There is no contract.
Questions? Talk to the founder directly.
Want a walkthrough, help opening your shop, or a demo with your own products? Message us.
Order from real Sri Lankan shops on the Ordo Marketplace.
Live stock, the delivery charge shown before you order, cash on delivery. No app and no account.
Your customers are messaging right now.
Let your shop answer.
Open yours today with just its name: 14 days free, no card.